Careers at Triplett Office Solutions

Promotional Products and Print

The Project Promotional – Coordinator Products and Print position is responsible for coordinating promotional products and print related duties. This person will work on a wide variety of projects in a fast-paced environment. Job responsibilities include, but are not limited to:

• Provide high level of service to customers, following orders from placement through order entry, billing and fulfillment of product.
• Accurate order entry of all promotional and print projects, tracking of orders, and staging of graphics.
• Check all work/projects for accuracy, including updating acknowledgment and shipping information.
• Communicate with vendors, customers, and staff regarding status of orders and deliverables
• Source products that match price range and need identified by customer.
• Produce creative solutions for customers, including proposals and presentations

Qualifications: 

• Minimum of two years customer service or project management experience.
• Prior experience with commercial printing, apparel and promotional produces a plus.
• Accuracy and attention to detail, ability to work as a team and independently with little supervision.
• Effective organizational and computer skills.
• All levels of experience are encouraged to apply

Benefits: 

A full benefits package, including health insurance and 401(k).

Furniture Operations

The Designer position is responsible for commercial office and hospitality space planning, producing drawings, renderings, price quotes, product specifications, inventory management, compiled reports, and serves as an important channel of information between our vendors, customers, sales staff, project managers, and installers.

• Passionate about Interior Design and Creating Better Environment for our customers. Work with and Mentor Design Team
• Prepare price quotes and product specifications. Produce accurate drawings and renderings. Proficient with Design Visualization and Presentation Tools
• Maintain an extensive knowledge of product lines and design library.
• Select and specify interior building finishes.
• Maintain design resource library on a monthly basis
• Assist with showroom appearance and inventory management.

Qualifications:

Minimum requirement Bachelor’s degree in Interior Design from a 4-year accredited program is required and additional industry experience is preferred. Proficiency in Microsoft Office products including Outlook, Word, Excel, PowerPoint, MS Teams or virtual collaboration tools. Proficient in AutoCAD, REVIT, CET Designer, or other computer-aided drawing and rendering programs. Understanding of space planning principles, building code requirements, ADA guidelines, and contract furniture knowledge a plus. All levels of experience are encouraged to apply.

Benefits:

• • • We offer a full benefits package, including health insurance and 401(k).

Furniture Operations

The Installer position is responsible for loading the delivery vehicles, delivery of product, installation of product, daily job progress reporting and safety; while providing each customer with extraordinary solutions and products that make their office better.

• Accurate and efficient installation of product: including office cubicles, furniture, etc. at customers work location. Working Knowledge of basic Carpentry Skills . Provide Direction, Support and training to ensure Quality and Consistency to our Customers . Must be able to read and decipher design installation plans.
• Load on to truck products that need to be delivered to our customers. Safely and accurately deliver all items, tools and equipment needed for the installation.
• Daily accurate job cost time & progress reporting. Inventory management of all product handled and used. Ability/Understanding to work Electronic Tools for Job Reporting, Uploading Photos and Communication.
• Maintenance of all Triplett equipment and vehicle trucks used. Works safely to avoid any injuries and to avoid creating an unsafe environment.
• Interacts in a professional manner with all internal team members and customers.

Qualifications:

• Minimum requirement – Valid Iowa driver’s license, 2 years safe driving experience,
• Able to pass a Background Check 21
• Ability to lift product in excess of 75 pounds routinely
• Availability to work irregular hours and extended shifts.
• Professional presentation in both appearance and language.
• Ability to work with a team and independently with little supervision.
• Attention to detail with exceptional level of accuracy.
• Must be able to adapt and work efficiently in a rapidly changing dynamic environment with deadline pressures.

Tool Requirements:

Basic set of screwdrivers, open-end wrenches, cordless drill with driver bits, dead blow hammer, regular hammer, pliers, tape measure, torpedo level.

Benefits:

Full benefits package including health insurance and 401(k).

Customer Service

This position is responsible for assisting customers while also coordinating print and promotional products

Essential Duties and Responsibilities

• Provide high level of service to customers, following orders from placement through order entry and fulfillment of product.

• Accurate entry, fulfillment, tracking and updating and billing of all orders.

• Interface between customers, sales and internal/external departments to ensure an on time, complete delivery of orders.

• Exhibit expert competency of DDMS business operating system.

• Exhibit expert competency of Triplett resources, manufactures and their ordering procedures.

• Coordinate with Triplett team to improve process and efficiencies.

• Other duties as assigned.

Development Duties for Promotional Products

• Source products that match price range and need identified by customer.
• Quoting/estimating of projects.
• Produce creative solutions for customers, including proposals and presentations.
• Build and maintain long lasting customer relationships.
• Basic graphic skills.
• Subject matter expert in setting up complex online ordering.

Minimum Qualifications (Education, Experience, Skills)

• Two plus years of office and customer service experience.
• Strong knowledge of customer service practices and procedures.
• Accuracy and attention to detail is absolutely required, as well as a track record of reliability, confidentiality and conscientious work habits.
• Proficient in MS Office, specifically Excel, Word and PowerPoint.
• Ability to work with a team and independently with little supervision.
• Ability to organize and prioritize effectively.
• Attention to detail with exceptional level of accuracy.
• Ability to interpret data and make cost effective decisions.
• Ability to adapt and work efficiently in a rapidly changing dynamic environment with deadline pressures.
• Great attitude, good attendance and willingness to be trained and excel through ranks.
• Strong interpersonal skills and proven commitment to high level of customer service with the highest degree of honesty and integrity.
• Professional presentation in both appearance and language.
• Ability to work with a team and independently with little supervision.
• Ability to organize and prioritize effectively.
• Attention to detail with exceptional level of accuracy.
• Ability to adapt and work efficiently in a rapidly changing dynamic environment with deadline pressures.

Job Type: Full-time

Salary: $19.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance